19 februari, 2019
16:00 - 16:30
In this webinar you will learn how new technology and new behaviors will completely change the support and service industry in the future. Intelligent technology like Artificial Intelligence, Machine Learning and BOT´s develop in a fast pace and it is important to keep up with these new trends to stay on top. The webinar presenter is Per Strand from ComAround and he will share top service and support trends and show the benefits of having the right knowledge management strategy in place.
Time & registration:
February 19, 2019
10.00 – 10.30 am EST
16.00 – 16.30 pm CET
If you are unable to attend at the specific time, please register to get a recorded version of the webinar afterwards.
About Per Strand
Per Strand is one of the authors of the internationally recognized book SELF-SERVICE & KNOWLEDGE SUCCESS. Per Strand is co-founder and partner of the international knowledge company ComAround, with over 20 years’ experience of implementing self-service and knowledge solutions he is one of the most experienced people in the field of self-service and knowledge. He has Knowledge-Centered Service and HDI Professional certification. Per is an experienced speaker at numerous international events.
ComAround is a global leader that specializes in Knowledge Management and Self-service. For more than 20 years, ComAround has helped thousands of organizations to achieve world class support using intelligent knowledge powered by Microsoft technology and ComArounds expertise in knowledge management. ComAround Knowledge™ lives in Microsoft Azure and helps the service organization to collect, share and reuse knowledge. ComAround Knowledge™ provides a platform that combines the power of Microsoft technology with human intelligence to transform and simplify the way large companies provide a world class service experience to customers and employees.
Contact ComAround for more information:
Event Marketing Manager, ComAround