Per Strand from ComAround is invited to speak at Cherwell Global Conference 2018, October 17 – 20, in Colorado Springs, Colorado.
Cherwell has announced that Per Strand – author and thought leader Self-Service & Knowledge Management – from ComAround, has been invited to speak at the conference.
Per will talk about “Top Service & Support Trends — Through the Year 2020”.
This session will cover service and support trends, along with the many benefits of data-driven intelligent knowledge. New technology and behaviors will completely change the support and service industry in the future. Intelligent technology like artificial intelligence (AI), machine learning (ML), and BOTs develop at a fast pace. If you want your business to stay on top, you’ll need to keep up with these top trends.
ComAround is a Knowledge Management and Self Service specialist. Professional support organizations worldwide use ComAround Knowledge™ to streamline the support they provide by collecting, structuring, and sharing knowledge throughout the business. The tool is KCS Verified v5 and can be easily integrated with other ITSM tools thanks to ComAround Connect. ComAround’s experts are on hand to guide you through and educate you on Knowledge Management and KCS.
Contat ComAround for more information: