Live Webinar: Support your service delivery with the power of knowledge

Datum/Tid Date/Time Dato/Tid
6 mars, 2019
10:00 - 10:30

Live Webinar: Support your service delivery with the power of knowledge

Today, everything is about service. Whether internal or external services, you need to deliver more, faster and higher quality than ever before. The bottleneck in your service delivery is a lack of automation, a poor self-service experience and no transparency in your processes. In addition to a world class, process driven service automation platform, you can deliver a world class experience with the power of knowledge management.

Can you imagine how effective your service delivery to your organization and your customers could be if you enable the power of knowledge to everybody who needs it, at the time they need it?

In this webinar you will learn how to empower your service delivery by combining service automation with a relevant knowledge base.

Webinar presenters:

Heléne Källgården
Customer Success Manager and KCS Trainer & Consultant
ComAround
helene.kallgarden@comaround.com
+46 8 580 886 49

 

Pierre de Gentile
Account Executive
Cherwell DACH
pierre.de.gentile@cherwell.com
+49 (176) 324 16 176

 

Time & registration:

Date:

March 6, 2019

Time:

04.00 – 04.30 am EST
10.00 – 10.30 pm CET

About ComAround

ComAround is a global leader that specializes in Knowledge Management and Self-service. For more than 20 years, ComAround has helped thousands of organizations to achieve world class support using intelligent knowledge powered by Microsoft technology and ComArounds expertise in knowledge management. ComAround Knowledge™ lives in Microsoft Azure and helps the service organization to collect, share and reuse knowledge. ComAround Knowledge™ provides a platform that combines the power of Microsoft technology with human intelligence to transform and simplify the way large companies provide a world class service experience to customers and employees.

About Cherwell

Cherwell improves service experiences across the entire organization through integrated, adaptable technology. Whether addressing customer needs and desires, demonstrating a determination to solve problems, or making a commitment to tell the truth, smarter service is what transforms functional teams into phenomenal ones. Cherwell was founded on the notion that service comes first. And effectively managing service experiences is vital in helping organizations adapt faster, saving precious time and resources.

The combination of Cherwell Service Management™ software and ComAround Knowledge™ provides a seamless user experience throughout the support flow and enables support cases to be closed faster by capturing, structuring, and sharing knowledge.

Contact ComAround for more information:

Lotta Wiklund
Event Marketing Manager, ComAround
lotta.wiklund@comaround.com