On Sunday the 16th of October, we will release a update for ComAround Knowledge™. The update will not cause any downtime in the service.
The update will come with the following improvements:
Share articles to several recipients
You will now be able to share articles to several people at once. After you have entered an email address, simply press the spacebar or Enter to add the email address to the mailing list.
Improved and more secure share-links
We have refined the use and flexibility of the user links, which makes sharing articles smoother.
Easier to change the Portal language
The portal language selection has been moved from the settings menu to the upper far right corner. This makes it easier for your users to change the language. If the portal has fewer than five languages, the selection will show next to each other.
If the portal has more than five languages , they get their own menu.
ComAround is a BMC company that specializes in Knowledge Management and Self Service. ComAround helps customer service and support organizations to create an excellent agent and customer experience by building and sharing knowledge across channels using ComAround’s Knowledge Management Software and expertise. Read more about ComAround.