On October 5th, the winners of the Self Service Awards™ 2017 were announced in Stockholm. For the eight year in a row, the Self Service Awards™ recognize the organizations and individuals that have achieved the most success in their support work with the aid of the tool ComAround Knowledge™.
Prizes were presented in the categories of Newcomer of the Year, Strategic Achievement of the Year and Star of the Year.
We congratulate this year’s winners, and thank everyone for an amazing celebration.
Newcomer of the Year
The jury has chosen the winner in the category Newcomer of the Year. The award goes to an organization which through extensive preparatory work and a clear strategy has successfully introduced Self Service.
Hard work, a clear direction, and effective implementation have resulted in a high resolution and usage rate.
In particular the jury emphasize that the results have far exceeded expectations for the organization’s ambitious goals.
The Newcomer of the Year is the Norwegian Public Roads Administration
Strategic Achievement of the Year
The jury has chosen the winner in the category Strategic Performance of the Year. The award goes to an organization that is at the forefront of technology thanks to its smart integration of systems. This enables Self Service to be used by much of the organization.
By using a variety of content, this year’s winner has been able to address the needs of all users.
The organization’s commitment and continuous development has enabled it to achieve good results and continued positive development.
Strategic Performance of the Year goes to the Municipality of Ale
Star of the Year
The jury has chosen the winner in the category Star of the Year. The award goes to a person who works tirelessly to reach out to customers and suppliers to make Self Service the primary choice of support channel for users.
The winner’s commitment and drive rubs off on their colleagues, who gladly share their knowledge.
The winner is a shining star who has an ability to encourage others to grow and succeed.
This year’s Self-Service Star is Karin Pettersson, Municipality of Lund
Photographer Billy Adolfsson
Lotta Wiklund, Projektledare ComAround Inspiration Day, ComAround
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