The winners of the Self Service Awards 2016

This evening, the winners of the Self Service Awards™ 2016 were announced in Stockholm. The Self Service Awards™ is an annual event that recognizes organizations and individuals that have enhanced their support work with knowledge management and self-service using the tool ComAround Knowledge™.

Prizes were presented in the categories of Newcomer of the Year, Strategic Support of the Year and Self Service Star of the Year.

We congratulate this year’s winners, and thank everyone for an amazing celebration this evening.

self_service_awards_2016_wsp_sverigeNewcomer of the Year

The jury has chosen the winner in the category Newcomer of the Year. The prize goes to an organization which through the quick and successful launch of the service is reaching out to its users efficiently and reaping the benefits of working together and disseminating knowledge throughout this geographically dispersed organization.

Thanks to its efficient implementation with clear and ambitious targets, this year’s winner has already achieved a good ROI, extensive use, and a high resolution rate.

The Newcomer of the Year is WSP Sweden.

Strategic Support of the Year

The jury has chosen the winner in the category Strategic Support of the Year. The award goes to an organization which through its commitment and continuous development efforts has succeeded in continually achieving fantastic results.

This year’s winner is propelling knowledge management and through successful marketing and smart system integration is reaching out to its users. The result is a service used by many and a high resolution rate.

This year’s winner understands the importance of making knowledge accessible and streamlining the workflow for its users.

The winner for Strategic Support of the Year is Stockholm University.

self_service_awards_2016_stockholms_universitet

Self Service Star of the Year

The jury has chosen the winner in the category Self Service Star of the Year. The award goes to a team with the strength and desire to make knowledge work in practice.

With its endless commitment, this year’s winner is constantly pushing its knowledge efforts forward and is working to disseminate self-service knowledge both within its organization and externally. Thanks to its support function and efficient problem-solving, the organization has many satisfied users and a high utilization rate.

The winner is a Self Service Star who understands the benefits of pushing knowledge and support to its users, and has succeeded in its task.

This year’s Self Service Star is the Self-Study and VAS Portal Team (Region Halland).

self_service_awards_2016_region_halland

For more information, contact:

Heléne Källgården, ComAround
E-mail: helene.kallgarden@comaround.com
Telephone: +46 8 580 886 49