The ComAround team, Lena Stormvinge, Magnus Holmqvist and Rob Matheson, had three intensive and inspiring days at the HDI 26th Annual World Conference and Expo in Orlando, Florida, in April. More than 2,400 elite professionals came together for the most comprehensive training conference in the Technical service and support industry.
“It was great meeting new and old colleagues in the support industry,” says Magnus Holmqvist, Founder and President, ComAround Inc. “This year, it was obvious that we had a lot of extra attention from delegates and industry experts, thanks to the recent KCS Verified v5 verification. Many people signed up for a demo of our market leading Knowledge Management tool.”
The requirements for obtaining KCS verification include being able to demonstrate extensive functionality and a technology platform that supports all eight KCS principles. KCS Verified v5 is the highest level of KCS verification, and in February 2016 ComAround’s Knowledge Management and Self-Service tool ComAround Knowledge™ was the first in Europe and the fourth in the world to be verified.
“The HDI conference was a great opportunity to present the latest KCS-related features of our solution, and to demonstrate how support organizations will benefit from working with the KCS methodology,” says Lena Stormvinge, KCS Trainer at ComAround.
We thank everyone who visited our booth for interesting and inspiring discussions.
In conjunction with the expo we are happy to announce the winners of our draws
The winner of a pair of UrbandEars bluetooth headphones is Linda Johnson from San Jacinto River Authority.
The winner of an online KCS Foundation certification course is Cam Alexon, Director Client Services, University of Saskatchewan.
Congratulations to both winners!
Contact us for a free demo of ComAround Knowledge: