One of our US customers, The California Government, has extended their contract with ComAround to keep providing their users with service from the self service knowledge solution ComAround Zero™.
The California Government is very pleased with the service and they are saying that ComAround Zero™ “Is the Next Generation Knowledge Tool”. Our goal is to increase service and use ComAround Zero™ to create “The cool stuff” in the form of video knowledge articles.
A major challenge for their service desk is all the questions from new employees when they start their new job. This is where ComAround Zero™ creates great value as it provides the Service Desk with excellent support for onboarding new employees.
With ComAround Zero™ the California Government employees have access to thousands of ComAround’s knowledge articles, and the Service Desk has the ability to easily add new articles and search for their existing knowledge articles within ComAround Zero™.
– We are very happy to continue working together, says Rob Matheson, Director-North America Business Development at ComAround Inc.
California is the third largest state in the US and has a population of more than 38 million people.