The winners of the Self Service Awards™ 2018
/in ComAround Knowledge /by Lotta WiklundOn October 23rd, the winners of this years Self Service Awards™ were announced at ComAround Inspiration Day 2018. For the ninth year in a row, the Self Service Awards™ recognize the organizations and individuals that have achieved the most success in their support work with the aid of the tool ComAround Knowledge™.
The nominations for the Self Service Awards™ 2018
/in ComAround Knowledge /by Lotta WiklundThis year’s nominated organizations and individuals have been announced for the Self Service Awards™ 2018. The winners will be presented at the event ComAround Inspiration Day 2018, on October 23rd in Stockholm.
For the ninth year in a row, the Self Service Awards™ recognize the organizations and individuals that have achieved the most success in their support work with the aid of knowledge management, self service and the tool ComAround Knowledge™.
ComAround has been awarded AAA rating in creditworthiness
/in About the company /by Therese WalveComAround has been awarded the highest possible credit rating of the agency Bisnode. This means that ComAround has shown good financial stability. ComAround is a creditworthy company according to Bisnode’s valuation system, which is based on a variety of decision-making rules.
ComAround establishes the foundation for AI technologies with intelligent knowledge
/in About the company, ComAround Knowledge /by Therese WalveWithout a rich source of data and relevant and accurate knowledge, AI technologies cannot provide intelligent responses allowing predictive support and service.
World-class support – ComAround strengthens the Customer Success Team
/in About the company /by Lotta WiklundStockholm Sweden – ComAround is pleased to announce that Anki Hernborg and Björn Löwgren now strengthen ComAround’s Customer Success Team.
ComAround is a finalist as Microsoft Partner of The Year
/in About the company, ComAround Knowledge, Partners & Integrations /by Therese WalveA large global manufacturing enterprise has digital transformed their support function to access knowledge at any time in any place.
ComAround Announces Strategic Partnership with Avante Solutions
/in Partners & Integrations /by Therese WalveAs part of ComAround’s continued expansion into the North American market, we are proud to announce this partnership with Avante Solutions to extend next generation knowledge management capabilities to Cherwell customers.
All ComAround knowledge articles are now available in thirteen language versions
/in ComAround Knowledge /by Lotta WiklundWith more than 20 years of experience in developing knowledge articles for software and business systems, ComAround are the world leaders in this field. We have created hundreds of thousands of articles for leading software, business systems and organizations like Hewlett Packard, CGI, Google, Adobe, Fujitsu, Microsoft, Oracle, IBM and Ericsson.
Per Strand from ComAround speaks at Cherwell Global Conference 2018
/in Conferences & Speakers /by Lotta WiklundPer Strand from ComAround is invited to speak at Cherwell Global Conference 2018, October 17 – 20, in Colorado Springs, Colorado.
About ComAround
ComAround is a BMC company that specializes in Knowledge Management and Self Service. ComAround helps customer service and support organizations to create an excellent agent and customer experience by building and sharing knowledge across channels using ComAround’s Knowledge Management Software and expertise. Read more about ComAround.