Lena Stormvinge from ComAround is invited to speak at Cherwell Global Conference 2017, October 16 – 19, in Colorado Springs, Colorado.
Lena will talk about “KCS – Global Support Strategy”. This is a session that will touch key areas such as how to work with proactive support in an international environment, how to deal with language issues, and how to create, maintain and use knowledge across different geographic locations. Lena Stormvinge is a certified KCS Trainer and experienced Knowledge Advisor at ComAround with long experience from self-service, support and implementing cost-effective support solutions.
ComAround is a Knowledge Management and Self Service specialist. Professional support organizations worldwide use ComAround Knowledge™ to streamline the support they provide by collecting, structuring, and sharing knowledge throughout the business. The tool is KCS Verified v5 and can be easily integrated with other ITSM tools thanks to ComAround Connect. ComAround’s experts are on hand to guide you through and educate you on Knowledge Management and KCS.
Contat ComAround for more information: