ComAround launches new powerful apps for mobile devices to easily utilize knowledge on the go. With easy access of knowledge in the phone customers or co-workers are prepared to face any challenge during their day.
ComAround Knowledge™ is an AI and cloud-based Knowledge Management Software (KMS) specifically designed to optimize the support flow and share consistent and personalized knowledge across channels. ComAround have launched ComAround Knowledge™ apps for mobile devices that enables Customer Service and Support organizations to create excellent customer experience when customers are on the go. The apps from ComAround includes the same powerful and fast functionality as the web application, such as:
- AI-powered search and navigation to quickly find relevant knowledge
- Decisions trees to step-by-step find answers to complex questions
- Hundreds of languages of choice, by auto-translating knowledge articles
The apps are available for IOS, Android and Windows 10 and you’ll find them where you access ComAround Knowledge™. Go to www.support.comaround.com in your web browser on your phone, log in with your user name and password, or via Azure AD. Click the plus-sign in your phone browser and save to your home screen to start leverage knowledge from your phone or Windows 10 device.
ComAround is a global software company that specializes in Knowledge Management and Self-Service. ComAround helps customer service and support organizations to create an excellent agent and customer experience by building and sharing knowledge across channels using ComAround’s Knowledge Management Software and expertise.
For more information, please contact: