Join our Live Webinar: “Feed the Bots: Strategies to Improve Chat Bots through Knowledge” on April 24

Webinar presenter:

Julie L. Mohr
World renowned author and International Keynote Speaker
Top 25 Thought Leader in Technical Support & ITSM
LinkedIn

 

Time & registration:

Date:

April 24, 2018

Time:

11.00 am – 12.00 pm EST
17.00 pm – 18.00 pm CET

If you are unable to attend at the specific time, please register to get a recorded version of the webinar afterwards.

About Julie L. Mohr

Julie is a dynamic, engaging change agent who brings integrity and passion to everything. Through her books, articles, speaking, consulting, and teaching — her purpose is to change the world through thought provoking dialog and interaction. Julie has a B.S. degree in computer science from The Ohio State University, a MaED from the University of Phoenix, and is currently pursuing her PhD in Management and Organizational Leadership in Information Systems & Technology from the University of Phoenix. She also is an ITIL Expert, Certified Help Desk Director, and Certified Governance IT Professional.

Julie speaks at conferences worldwide on topics of leadership, business, knowledge management, service management, governance, organization development, process engineering, service level management, and continual improvement.