If you’re considering tuning up your KM processes, especially adopting the KCS methodology, we recommend joining the KCS v6 Practices workshop. It is a three-day workshop that will provide the needed insights and skills on how to work with Knowledge Management effectively. It will help you achieve knowledge management success in your organization, such as shorter resolution time, fewer cases to the service desk and more satisfied employees and customers. At the end of the workshop you can choose to complete an exam test.
ComAround offers highly experienced and appreciated certified KCS Trainers
“An excellent training course, which gives all the essentials of KCS and more in an interactive workshop”. Katriina Matthiesen, Knowledge Manager, Content Expert, F-Secure Corporation
“ComAround KCS training have provided me with a firm and solid foundation that I will use to set a standard for Knowledge Management in my company.” Kent Hansson, Knowledge Manager, Sony Mobile Communications AB