The growing knowledge methodology Knowledge Centered Support (KCS) is easier to adopt with support from a KCS Verified tool that supports all eight processes of the KCS Solve and Evolve Loop. Globally there are only four vendors that support all the KCS processes.
If you are practicing KCS, or plan to start practicing KCS and you don´t want to replace your existing ITSM tool, you can now easily integrate the KCS Verified tool ComAround Knowledge™ with your existing ITSM solution by using ComAround Connect. The ready made API-connectors integrate with your ITSM solution and help you get your KCS workflow up and running. Our KCS experts can show you how ComAround Knowledge™ integrates with your Incident Management and ITSM tool, and what you can do to support your KCS process and workflow more effectively.