ComAround releases new functionality in the knowledge solution ComAround Zero™. The most important new feature is the Auto Translate Function, allowing auto translations of knowledge articles within the tool.
With the auto translate function, users will get a translation into any language with a simple click. The service desk will save a lot of time and translation costs.
Improved language support with Auto translate function
End user view mode: Available language versions of a knowledge article are displayed with tabs. The end user can easily auto translate an article to any language available in the drop down menu.
The translate functionality is optional and can be disabled by contacting ComAround.
Adminstrators: please see help guide “Translate a guide using auto translate” in your portal.
Queue for Content Operations
To make the system more reliable we have introduced a queuing system for large uploads. The queue and its status will be displayed in a panel on the top right corner of all pages of the service.
Adminstrators: please see help guide “Status of admin operations in content editor” in your portal.
More new features
- New design of the search result sorting options
- New design of the buttons in the Content Editor toolbar
- Temporary changes in management of content that you do not have the right to edit.
Find out more:
Contact us for more information about the new features and functionalities