When using a smartphone or tablet, relevant knowledge is accessible whenever and wherever it is needed to help the organization with a productive workday.
Transforming an organization into a digital workplace is challenging, especially when the employees are working on the field with no computer. Offering the employees knowledge driven self-service apps for mobile devices, organizations can support areas of their business where knowledge management seemed impossible. Mobil devices is something that the employees always have with them during and after the workday.
“With the ComAround Knowledge™ apps for IOS and Android, the users can access the knowledge they need, when and wherever they need it to get back to work much faster”, says Erik Evlinger, Product Owner at ComAround. “Using the apps is a slick and fast experience. Start the app, search, and the user gets help from the knowledge articles”.
ComAround Knowledge™ is a world-leading knowledge management and self-service solution that 100’s of organizations uses to serve millions of users around the world.
ComAround specializes in knowledge management and self-service. Professional support organizations around the world use the solution, ComAround Knowledge™, to automate and enhance their support delivery by capturing, structuring, and sharing knowledge throughout the organization. The tool is KCS Verified v5 and can be easily integrated with ITSM tools thanks to ComAround Connect. ComAround’s experts also provide KCS certification training.
Contact ComAround for more information:
Product Owner, ComAround
Phone: +468-580 886 38.