ComAround and Informator enter into strategic partnership for training and certification in Knowledge-Centered Service (KCS)

ComAround and Informator have entered into a strategic partnership designed to increase Sweden’s expertise in Knowledge-Centered Service (KCS®).

Tobias Strandh, Informator and Magnus Holmqvist, ComAround.

ComAround, specialists in KCS certification offering some of Europe’s most experienced trainers in KCS, now offer in-house KCS training at Informator. Informator is the Nordic region’s leading IT skills developer.

“Regardless of the areas we provide training in, knowledge and communication are key. We’ve noticed that several customers are asking for support in maintaining and sharing up-to-date information relating to various issues. Knowledge-Centered Service is growing on a global scale. For us at Informator, our mission is to develop Sweden’s position as a leading IT nation, which we’re pursuing together with leading experts in each area. We’re looking forward to working with ComAround to support our customers in their efforts relating to knowledge management,” says Tobias Strandh, Nordic Director Learning Solutions at Informator.

ComAround is a Knowledge Management and Self Service specialist. Professional support organizations worldwide use the knowledge management tool ComAround Knowledge™ to streamline and improve the support they provide by collecting, structuring, and sharing knowledge throughout the business. The tool is KCS Verified v5 and can be easily integrated with other ITSM tools thanks to ComAround Connect.

“We’re very excited to assist Informator’s customers in their digital transformation with the support of our expertise in knowledge management,” says Magnus Holmqvist, Founder and CEO of ComAround.

For more information, please contact:

Magnus Holmqvist
Founder and CEO, ComAround Group
magnus.holmqvist@comaround.com

 

 

Tobias Strandh
Nordic Director Learning Solutions
Tobias.Strandh@informator.se
Tel: +46 (0)73 614 65 89

 

About ComAround

ComAround is a global leader that specializes in Knowledge Management and Self-service. For more than 20 years, ComAround has helped thousands of organizations to achieve world class support using intelligent knowledge powered by Microsoft technology and ComArounds expertise in knowledge management.

About Informator

Since 1990, Informator has been at the forefront of supporting Sweden’s professionals in making the leap from academia into employment and in putting their theoretical knowledge into practice.
“With the right training at the right time, our aim is to support all roles from managers to IT users in skills for leadership, agile methods, system architecture, servers, and networks. We achieve this by always pursuing the goal of delivering training on users’ own terms, using modern techniques and tried and tested methods that support continuous learning.”