News: About Partners & Integrations

Our partners are a very important part of ComAround’s go-to-market strategy. Our partnership is based on our belief in shared profitability and, above all, happy customers. Read more about our partners.

The Knowledge Management Software, ComAround Knowledge™, integrates with Contact Center software, Service Management tools, Incident Management systems and Business applications for faster and more efficient support throughout the entire support flow. Read more about our integrations.

Below you find latest news about ComAround partners and integrations.


ComAround and ProActive Business Solutions Partnership enhances their service delivery

ComAround, supplier of the cloud-based self-service knowledge tool ComAround Zero™ and ProActive Business Solutions, a leading technology consulting and services company, have become partners.

proactive business solutions

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With this new partnership ProActive Business Solutions and ComAround’s mutual customers will benefit from more efficient technology service delivery resulting in increased customer satisfaction.

ProActive Business Solutions is an award winning, woman owned corporation that specializes in delivering customized information technology consulting and services to a diverse range of US and Global companies from Fortune 500 corporations to middle-market sized firms. The firm is a leading provider of IT continuity solutions, with their focus being on collaborating with thousands of clients worldwide, who are faced with the significant challenge of ensuring they have flawless operational continuity, while expanding and growing their business.

ComAround is a global self-service knowledge solution provider. We have been developing smart services for more than twenty years, helping users working with technology tools to resolve their problems 24/7/365. Hundreds of companies all over the world use our cloud based self-service solution, ComAround Zero™.

“ProActive has been searching for a partner that shares our commitment to deliver quality products while increasing efficiencies for our clients.  Once I met Magnus and the ComAround team, I knew the search was over.  I am confident that ComAround and ProActive will deliver cutting-edge solutions in technology support and services.”

DeeDee Towery – President/CEO ProActive Business Solutions, Inc.

”We look forward to work together with DeeDee Towery and her team at ProActive Business Solutions to create satisfied customers and long-term, profitable relationships for all parties.”

Magnus Holmqvist – Founder ComAround, Inc.

ComAround joins Cherwell Software Technical Alliance Program (TAP)

ComAround adds value to Cherwell software with the cloud-based knowledge management solution ComAround Knowledge™. ComAround has joined the Cherwell Technical Alliance Program (TAP). Under the partnership, ComAround will be integrating its new technology for knowledge management with Cherwell Service Manager (CSM).

Cherwell SoftwareIt also means that ComAround gains a proven solution for technical integration with Cherwell Software and that the companies can join in creating new market opportunities.

“We’ve developed a solution that helps clients to reuse knowledge with ComAround’s knowledge tool in collaboration with Synerity, a partner of both Cherwell and ComAround,” says Per Strand, CEO at ComAround. “We’re happy to have formalized this partnership with Cherwell, both for the benefit of our clients and partners.”

“Our main goal is to help our clients with more effective IT service management solutions,” says Glenn Alvérus, CEO at Synerity. “Integration between Cherwell and ComAround is entirely in line with this goal.”

The ComAround cloud-based knowledge management platform is a unique combination of software, services and content that helps clients to collect, structure and share knowledge. Interoperability between ComAround and Cherwell provides clients with powerful knowledge management in a seamless interface, enhancing efficiency and productivity for agents and self-service users alike.

”Integration smoothly ties together the two solutions from ComAround and Cherwell so that both our users and support personnel can fully utilize the potential of both solutions via one and the same interface,” says Johan Frick, IT manager at Nibe.

“Cherwell is excited to have ComAround join our TAP. We are strong believers in the value that ComAround will add to Cherwell customers.” says Dawson Stoops, VP of Technical Alliances at Cherwell.

Read more about the ComAround Knowledge™ integration mApp for Cherwell Service Management®.

Try ComAround Knowledge™ for free.

About ComAround

ComAround is a global self-service knowledge solution provider. We have been developing smart services for more than twenty years, helping users working with technology tools to resolve their problems 24/7/365. Hundreds of companies all over the world use our cloud based self-service solution, ComAround Knowledge™.

About Cherwell Software

Cherwell Software is the developer of Cherwell Service Management®, an award-winning business technology and IT service management (ITSM) platform  recognized by leading industry analysts worldwide. Express Software Manager is our new, award-winning IT asset management software. Cherwell customers are part of a fast-growing, caring community using Cherwell Software to implement both ITSM solutions and business technology that goes beyond ITSM. Cherwell Software has the deepest expertise in the service management industry, including a global network of expert partners currently serving customers in more than 40 countries. Corporate headquarters are in Colorado, USA, with EMEA headquarters in the United Kingdom.