News: About ComAround Knowledge™
Here you find the latest news about ComAround Knowledge™. ComAround Knowledge™ is cloud-based and AI Knowledge Management Software specifically designed to optimize your support flow and create an excellent agent and customer experience by sharing consistent and personalized knowledge across channels. Find more about ComAround Knowledge™.
ComAround launches new guided support capabilities in ComAround Knowledge™
Step-by-step guided decision trees help customer support improve end user experience and promote higher rates of self-service adoption.
Turn your organization’s knowledge data into insight connected to client business analytics
Provides additional support for business decisions, organizational learning, and operational excellence.
ComAround’s ServiceNow App now available in latest London version in Appstore
ComAround continues to work closely with ServiceNow, and ComAround’s Knowledge Management Software is fully verified to work in the newest version of ServiceNow called London.
The winners of the Self Service Awards™ 2018
On October 23rd, the winners of this years Self Service Awards™ were announced at ComAround Inspiration Day 2018. For the ninth year in a row, the Self Service Awards™ recognize the organizations and individuals that have achieved the most success in their support work with the aid of the tool ComAround Knowledge™.
The nominations for the Self Service Awards™ 2018
This year’s nominated organizations and individuals have been announced for the Self Service Awards™ 2018. The winners will be presented at the event ComAround Inspiration Day 2018, on October 23rd in Stockholm.
For the ninth year in a row, the Self Service Awards™ recognize the organizations and individuals that have achieved the most success in their support work with the aid of knowledge management, self service and the tool ComAround Knowledge™.
ComAround establishes the foundation for AI technologies with intelligent knowledge
Without a rich source of data and relevant and accurate knowledge, AI technologies cannot provide intelligent responses allowing predictive support and service.
ComAround Inspiration Day 2018
“The Power of Knowledge in the World of Digital Transformation”
A live event October 23th, onsite and livestreamed from Microsoft in Stockholm.
ComAround is a finalist as Microsoft Partner of The Year
A large global manufacturing enterprise has digital transformed their support function to access knowledge at any time in any place.
All ComAround knowledge articles are now available in thirteen language versions
With more than 20 years of experience in developing knowledge articles for software and business systems, ComAround are the world leaders in this field. We have created hundreds of thousands of articles for leading software, business systems and organizations like Hewlett Packard, CGI, Google, Adobe, Fujitsu, Microsoft, Oracle, IBM and Ericsson.
