The winners of the Self Service Awards™ 2018
On October 23rd, the winners of this years Self Service Awards™ were announced at ComAround Inspiration Day 2018. For the ninth year in a row, the Self Service Awards™ recognize the organizations and individuals that have achieved the most success in their support work with the aid of the tool ComAround Knowledge™.
The nominations for the Self Service Awards™ 2018
This year’s nominated organizations and individuals have been announced for the Self Service Awards™ 2018. The winners will be presented at the event ComAround Inspiration Day 2018, on October 23rd in Stockholm.
For the ninth year in a row, the Self Service Awards™ recognize the organizations and individuals that have achieved the most success in their support work with the aid of knowledge management, self service and the tool ComAround Knowledge™.
ComAround establishes the foundation for AI technologies with intelligent knowledge
Without a rich source of data and relevant and accurate knowledge, AI technologies cannot provide intelligent responses allowing predictive support and service.
ComAround Inspiration Day 2018
“The Power of Knowledge in the World of Digital Transformation”
A live event October 23th, onsite and livestreamed from Microsoft in Stockholm.
ComAround is a finalist as Microsoft Partner of The Year
A large global manufacturing enterprise has digital transformed their support function to access knowledge at any time in any place.
All ComAround knowledge articles are now available in twelve language versions
With more than 20 years of experience in developing knowledge articles for software and business systems, ComAround are the world leaders in this field. We have created hundreds of thousands of articles for leading software, business systems and organizations like IKEA, Hewlett Packard, CGI, Google, Adobe, Fujitsu, Microsoft, Oracle, IBM and Ericsson.
ComAround Knowledge™ has become KCS® v6 Verified
ComAround is pleased to announce that our knowledge management and self-service tool ComAround Knowledge™ is the second tool in the world to be KCS® v6 Verified by The KCS Academy.
Successful customer event in Lund
In May, ComAround’s Customer Success Team in Sweden conducted a great day together with customers in Lund. The day led to a large experience exchange, discussions and networking between the participants.
ComAround Live Webinar: “How to capitalize on the knowledge revolution” on May 28
In this webinar Per Strand from ComAround explains why KCS® (Knowledge-Centered Service) appears to be exactly the kind of structured, platform-agnostic approach which finally unlocks the power of knowledge and opens the door for new intelligent technologies like AI, ML and smart BOTs.
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