Step-by-step guided decision trees help customer support improve end user experience and promote higher rates of self-service adoption.
Provides additional support for business decisions, organizational learning, and operational excellence.
ComAround continues to work closely with ServiceNow, and ComAround’s Knowledge Management Software is fully verified to work in the newest version of ServiceNow called London.
On October 23rd, the winners of this years Self Service Awards™ were announced at ComAround Inspiration Day 2018. For the ninth year in a row, the Self Service Awards™ recognize the organizations and individuals that have achieved the most success in their support work with the aid of the tool ComAround Knowledge™.
This year’s nominated organizations and individuals have been announced for the Self Service Awards™ 2018. The winners will be presented at the event ComAround Inspiration Day 2018, on October 23rd in Stockholm.
For the ninth year in a row, the Self Service Awards™ recognize the organizations and individuals that have achieved the most success in their support work with the aid of knowledge management, self service and the tool ComAround Knowledge™.
Without a rich source of data and relevant and accurate knowledge, AI technologies cannot provide intelligent responses allowing predictive support and service.
“The Power of Knowledge in the World of Digital Transformation”
A live event October 23th, onsite and livestreamed from Microsoft in Stockholm.