On October 23rd, the winners of this years Self Service Awards™ were announced at ComAround Inspiration Day 2018. For the ninth year in a row, the Self Service Awards™ recognize the organizations and individuals that have achieved the most success in their support work with the aid of the tool ComAround Knowledge™.
This year’s nominated organizations and individuals have been announced for the Self Service Awards™ 2018. The winners will be presented at the event ComAround Inspiration Day 2018, on October 23rd in Stockholm.
For the ninth year in a row, the Self Service Awards™ recognize the organizations and individuals that have achieved the most success in their support work with the aid of knowledge management, self service and the tool ComAround Knowledge™.
Without a rich source of data and relevant and accurate knowledge, AI technologies cannot provide intelligent responses allowing predictive support and service.
“The Power of Knowledge in the World of Digital Transformation”
A live event October 23th, onsite and livestreamed from Microsoft in Stockholm.
A large global manufacturing enterprise has digital transformed their support function to access knowledge at any time in any place.
With more than 20 years of experience in developing knowledge articles for software and business systems, ComAround are the world leaders in this field. We have created hundreds of thousands of articles for leading software, business systems and organizations like IKEA, Hewlett Packard, CGI, Google, Adobe, Fujitsu, Microsoft, Oracle, IBM and Ericsson.
ComAround is pleased to announce that our knowledge management and self-service tool ComAround Knowledge™ is the second tool in the world to be KCS® v6 Verified by The KCS Academy.
In May, ComAround’s Customer Success Team in Sweden conducted a great day together with customers in Lund. The day led to a large experience exchange, discussions and networking between the participants.
In this webinar Per Strand from ComAround explains why KCS® (Knowledge-Centered Service) appears to be exactly the kind of structured, platform-agnostic approach which finally unlocks the power of knowledge and opens the door for new intelligent technologies like AI, ML and smart BOTs.