News: About ComAround Knowledge™
Here you find the latest news about ComAround Knowledge™. ComAround Knowledge™ is cloud-based and AI Knowledge Management Software specifically designed to optimize your support flow and create an excellent agent and customer experience by sharing consistent and personalized knowledge across channels. Find more about ComAround Knowledge™.
ComAround Knowledge™ honored for improving customer service technology and improving the customer experience
ComAround launches new powerful apps for mobile devices to easily utilize knowledge on the go. With easy access of knowledge in the phone customers or co-workers are prepared to face any challenge during their day.
Step-by-step guided decision trees help customer support improve end user experience and promote higher rates of self-service adoption.
Provides additional support for business decisions, organizational learning, and operational excellence.
ComAround continues to work closely with ServiceNow, and ComAround’s Knowledge Management Software is fully verified to work in the newest version of ServiceNow called London.
On October 23rd, the winners of this years Self Service Awards™ were announced at ComAround Inspiration Day 2018. For the ninth year in a row, the Self Service Awards™ recognize the organizations and individuals that have achieved the most success in their support work with the aid of the tool ComAround Knowledge™.
This year’s nominated organizations and individuals have been announced for the Self Service Awards™ 2018. The winners will be presented at the event ComAround Inspiration Day 2018, on October 23rd in Stockholm.
For the ninth year in a row, the Self Service Awards™ recognize the organizations and individuals that have achieved the most success in their support work with the aid of knowledge management, self service and the tool ComAround Knowledge™.
Without a rich source of data and relevant and accurate knowledge, AI technologies cannot provide intelligent responses allowing predictive support and service.
A large global manufacturing enterprise has digital transformed their support function to access knowledge at any time in any place.
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