News: About the company
Here you find the latest news about ComAround. ComAround is a global software company that specializes in Knowledge Management and Self Service. ComAround helps customer service and support organizations to create an excellent agent and customer experience by building and sharing knowledge across channels using ComAround’s Knowledge Management Software and expertise. Find more about ComAround.
Without a rich source of data and relevant and accurate knowledge, AI technologies cannot provide intelligent responses allowing predictive support and service.
Stockholm Sweden – ComAround is pleased to announce that Anki Hernborg and Björn Löwgren now strengthen ComAround’s Customer Success Team.
A large global manufacturing enterprise has digital transformed their support function to access knowledge at any time in any place.
ComAround is pleased to announce that our knowledge management and self-service tool ComAround Knowledge™ is the second tool in the world to be KCS® v6 Verified by The KCS Academy.
In this webinar Per Strand from ComAround explains why KCS® (Knowledge-Centered Service) appears to be exactly the kind of structured, platform-agnostic approach which finally unlocks the power of knowledge and opens the door for new intelligent technologies like AI, ML and smart BOTs.
ComAround is growing and is in the middle of an international expansion. We are now looking for Head of Customer Success, Senior and a Junior Full stack-developer and UX Designer to our office in Stockholm. We offer a stimulating and varied work environment where everyone’s work is important for the common success we celebrate together.
Heléne Källgården at ComAround has become the second certified KCS® Trainer in Sweden and one out of 23 trainers worldwide. Completing the KCS Certified Trainer program means that Heléne is qualified to teach a variety of workshops and authorized to proctor the KCS Certification Exams, supplied by the Consortium for Service Innovation and KCS Academy.
Continued North American growth confirms the value that ComAround’s KCS Verified SaaS platform provides to leading brands executing on digital transformation initiatives within the call-center and self-service support.
Training & Services
ComAround a BMC Company
164 51 Kista
+46 8544 963 00