News: About the company

Here you find the latest news about ComAround. ComAround is a global software company that specializes in Knowledge Management and Self Service. ComAround helps customer service and support organizations to create an excellent agent and customer experience by building and sharing knowledge across channels using ComAround’s Knowledge Management Software and expertise. Find more about ComAround.


The winners of the Self Service Awards™ 2020

On March 12th, the winners of the Self Service Awards™ 2020 were announced at ComAround Inspiration Day 2020. For the tenth year, the Self Service Awards™ recognize the organizations and individuals that have achieved the most success in their support work with the aid of the tool ComAround Knowledge™.

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ComAround hits an all-time high record year and is growing in all continents

2019 was a fantastic year for ComAround globally with another year of record revenue growth.

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ComAround has been awarded the highest credit rating by SYNA

ComAround has been awarded the highest possible credit rating of the agency SYNA. This means that ComAround has shown good financial stability. ComAround is a creditworthy company according to SYNA’s valuation system, which is based on a variety of decision-making rules.

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ComAround Wins Top Microsoft Partner of the Year Award for 2019

ComAround, a global leader specialized in Knowledge Management and Self-Service, announced today it has won Microsoft´s most prestigious partner award for Sweden 2019 – The Multi Cloud Microsoft Partner of the Year.

Stockholm Sweden, October 1, 2019

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ComAround´s attending KCS World Tour in Boston

The KCS Academy, the network of resources and practitioners for KCS® (Knowledge-Centered Service), is hosting a one-day event in Boston with focus on bringing the KCS® community together for Knowledge-Centered Service content, conversations, and connections.

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Bill Pollie from ComAround speaks at Clear 2019 in Nashville

Cherwell´s Clear 2019 Conference kicks off in Nashville, Tennessee on September 30, 2019 – October 3, 2019. This event are designed to provide insight into how to design and get the most out of a service management strategy. The conference provides insight into the trends and challenges of serving (and providing service in) today’s digital workplaces through industry-leading and inspirational keynote speakers and extensive networking opportunities.
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Join us at KCS World Tour in London

Are you interested in finding out how the methodology KCS® (Knowledge-Centered Service) can help you create an efficient process for knowledge, to improve customer and employee satisfaction? Join us in London on June 7th for a one-day conference with conversations and networking around knowledge and content management.

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ComAround to participate in Consortium for Service Innovation’s 27th annual members meeting near Boston

A meeting to discuss trends and develop the knowledge management methodology Knowledge-Centered Service, KCS®.

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ComAround increases their commitment in the Consortium for Service Innovation (CSI)

Upgrades membership to engage even further in the development of the Knowledge Management methodology Knowledge-Centered Service®.

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ComAround has been awarded AAA rating in creditworthiness

ComAround has been awarded the highest possible credit rating of the agency Bisnode. This means that ComAround has shown good financial stability. ComAround is a creditworthy company according to Bisnode’s valuation system, which is based on a variety of decision-making rules.

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