Datum/Tid Date/Time Dato/Tid
June 5, 2018 - June 6, 2018
W14 8UX London
SITS is the UK’s leading event for IT Service Management and Support professionals. We are proud to have Per Strand, Co-founder at ComAround, as a speaker on the subject of Knowledge Management.
Listen to Per´s lecture “How to capitalize on the knowledge revolution”.
Time: Wednesday, June 6 – 11:00 – 11:45
Content: Knowledge management is one of the largest untapped assets for many IT service desks according to Gartner. Companies have tried many ways of harnessing knowledge – with mixed results. This session explains why KCS® (Knowledge-Centered Service) appears to be exactly the kind of structured, platform-agnostic approach which finally unlocks the power of knowledge.
Per Strand is one of the most experienced people in the field of self-service and knowledge. Per has both a Knowledge-Centered Service and HDI Professional certification and he is an experienced speaker at numerous international events. Per is one of the authors of the internationally recognised book Self-Service & Knowledge Success.
Come and visit us as an exhibitor and partner
Visit stand: 770
ComAround is a global leader that specializes in Knowledge Management and Self-service. For more than 20 years, ComAround has helped thousands of organizations to achieve world class support using intelligent knowledge powered by Microsoft technology and ComArounds expertise in knowledge management.
Contact ComAround for more information:
Event Marketing Manager, ComAround