October 17, 2019
02:00 pm - 03:00 pm
Knowledge Management Playbook for Cherwell CSM
– Getting from zero to success the easy way
A joint webinar brought to you by ComAround and Excalibur Data Systems.
What you’ll learn:
- Knowledge Management Success
- The three things you need to know
- The secret to achieving self-service adoption
- KM power plays
- Taking it to the next level Plus a recap of the highlights from Cherwell’s Clear Conference!
Knowledge Management success can seem like a daunting task. Conceptually it makes sense, but where do you begin and how do you achieve adoption from your agents and self-service users? In this webinar, we’re going to boil it down and share our KM experiences from the past 20 years. If you’ve been thinking about turning up the dial on Cherwell Knowledge Management, this is the webinar you don’t want to miss.
Date & time:
The Webinar will be hosted October 17th, at 2:00 PM EST/ 11:00 AM PST
Director, Sales and Business Development – North America
North America +1 208.936.1898
Contact ComAround for more information:
Event Marketing Manager, ComAround