November 15, 2018
02:00 pm - 03:00 pm
ComAround Knowledge™ integrates with Cherwell ITSM for faster and more efficient support throughout the entire support flow. The Service Desk can resolve issues without having to switch tools. End users can find knowledge articles integrated in the ticket registration. The power of ‘Intelligent Knowledge’ makes sure your customers get valuable knowledge when they need it – on any device!
Join Avante Solutions´s webinar on Thursday, November 15th; Charles Cyna and Faron Roth from Avante will share how you can reduce costs, increase revenue, improve workforce productivity, and customer satisfaction with ‘Intelligent Knowledge’ – all within Cherwell ITSM.
ComAround is a global leader that specializes in Knowledge Management and Self-Service Support. Leveraging Intelligent Knowledge powered by Microsoft technology coupled with deep Knowledge Management expertise, ComAround empowers companies to deliver world class support experiences. ComAround customers rapidly transform the way they deliver support to achieve reduced costs, increased revenue, improved workforce productivity, and customer satisfaction.
About Avante Solutions
Avante is a leading Software Consulting Company specializing in ITSM deployments, integration, and management. Since our inception in 1999, we have developed an exceptional record of client satisfaction in delivering IT Service Management (ITSM), and Continual Service Improvement (CSI) Solutions. We have extensive experience across industries, providing clients with industry knowledge and perspective. We are uniquely able to offer a “Mentoring” approach to our customers. Whether your focus is on People, Process, and/or Technology; the Avante team has the skills and experience to build and execute an effective program.