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(Europe time zone) REMOTE TRAINING: KCS v6 Overview training and certification

Datum/Tid Date/Time Dato/Tid
May 18, 2021 - May 19, 2021
09:00 am - 12:30 pm

(Europe time zone) REMOTE TRAINING: KCS v6 Overview training and certification

REMOTE TRAINING: Basic training in KCS with optional official KCS v6 Fundamentals Certification Exam

This training (including optional certification exam) is intended for individuals who are, or will be using, the KCS Practices in support and service centers to resolve issues for internal or external customers. And for anyone who is interested in learning the basics of KCS. This entry-level KCS training and certification is a great way to ensure a common understanding of the methodology, and to help individuals demonstrate a basic understanding of the KCS concepts.

Date:

May 18-19, at 09h00 – 12h30 CET


Trainer:

Heléne Källgården
Certified KCS Trainer
ComAround
helene.kallgarden@comaround.com
Phone: +46 766 431 122


Registration

Register at BMC Training & Certification.

KCS® is a service mark of the Consortium for Service Innovation