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(Europe time zone) REMOTE TRAINING: KCS v6 Overview training and certification

March 18, 2021 - March 19, 2021
09:00 am - 12:30 pm

This training (including certification exam) is intended for individuals who are using the KCS Practices in support centers and service desks to resolve issues for customers and end users, or anyone who wants to learn the basics of KCS. The certification is a great way to ensure a common understanding of the methodology across large or distributed groups of knowledge workers.

Läs mer →Read more → Les mer →
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(US time zone) REMOTE TRAINING: KCS v6 Practices workshop & certification

March 22, 2021 - March 26, 2021
01:00 pm - 04:00 pm

In order to be able to continue to offer KCS training programs under current circumstances, this training will be held online. So if you’re considering launching KCS or tuning up your KM processes, this intensive workshop will provide the needed insights and skills. This workshop and certification exam is intended for individuals who require a thorough understanding of both the KCS methodology and its adoption.

Läs mer →Read more → Les mer →
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(Europe time zone) REMOTE TRAINING: KCS v6 Practices workshop & certification

April 13, 2021 - April 16, 2021
08:30 am - 12:30 pm

In order to be able to continue to offer KCS training programs under current circumstances, this training will be held online. So if you’re considering launching KCS or tuning up your KM processes, this intensive workshop will provide the needed insights and skills. This workshop and certification exam is intended for individuals who require a thorough understanding of both the KCS methodology and its adoption.

Läs mer →Read more → Les mer →
ComAround utvald bild KCS v6 Overview logo

(Europe time zone) REMOTE TRAINING: KCS v6 Overview training and certification

May 18, 2021 - May 19, 2021
09:00 am - 12:30 pm

This training (including certification exam) is intended for individuals who are using the KCS Practices in support centers and service desks to resolve issues for customers and end users, or anyone who wants to learn the basics of KCS. The certification is a great way to ensure a common understanding of the methodology across large or distributed groups of knowledge workers.

Läs mer →Read more → Les mer →