ComAround Article-Pack™
– High quality knowledge articles from day one!
ComAround Article-Pack™
With more than 20 years of experience in developing knowledge articles for software and business systems, we are the world leaders in this field. We have created hundreds of thousands of articles for leading software, business systems and organizations like Hewlett Packard, CGI, Google, Adobe, Fujitsu, Microsoft, Oracle, IBM and Ericsson.
Thousands of knowledge articles
We offer an extensive Article-Pack™ containing knowledge articles supporting Service Desk Agents and customers using software from Microsoft, Apple, Google, Adobe and many more. All articles are available in the following language versions: English, Español, Pусский, 中文；汉语/漢語, Français, Português, Deutsch, Nederlands, Polski, Svenska, Suomi, Norsk bokmål.
Multimedia knowledge articles
The articles are structured based on best practices to provide an optimal user experience and are available in multiple languages. The ComAround Article-Pack™ contains multimedia articles with text, screenshots, and video.
Translation Services
In addition to the automated translation to more than 100 languages that is available directly in ComAround Knowledge™, we can help you translate the articles you choose from the Article-Pack into additional languages. Our experts will be happy to assist you in optimizing your processes and self-service to support multiple languages.
World Class Customer Service
With just a few clicks you are ready to leverage ComAround Article-Pack™ in your Customer Service Tool. Populate your Knowledge Base and provide world class Self-service in less than 24 hours.
Delivery
ComAround Article-Pack™ is delivered as an online subscription with real-time updates or as a one-time delivery with updates every 6 months.
With ComAround Article-Pack™, you will have valuable content written by our experts in your Knowledge Base and ready to be published in your Self-service Portal from day one.
Find the app in Cherwell Store
Contact us for more information
If you would like more information about ComAround Article-Pack™, please fill out the form and we will contact you as soon as possible.
