The Customer Care Center at Volvo Car Sweden is responsible for answering all questions from customers and dealers. They needed a structured way to handle all different types of questions and the growing volume of information to create a remarkable customer experience.
“ComAround has helped us to improve customer satisfaction and we want to continue our close co-operation with them going forwards. They are the key to success and continuing our journey in a positive direction”
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- Be inspired by how Volvo Car speeded up the delivery of answers to customers and improved customer experience and satisfaction