Ale Municipality has a clear Microsoft focus using Office 365 and Dynamics 365. Ale Municipality needed a KB and self-service solution to support the organization. Initially the scope was for IT, but has expanded into other areas of the organization.
“We have been using ComAround for a long time now. The combination of their focus on Knowledge and their partnership with Microsoft insures that we will be creating the best user experience for our support agents and our end user constituents. This is a very powerful combination and we see it only evolving and getting stronger in the months and years ahead with investments both partners are making in Azure Search, Power BI, Windows 10 and other new technologies!.
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- A central cloud-based knowledge and digital support hub