In my work as a management consultant at Olingo I come across lots of companies and organisations that expect miracles when they buy a new tool for their business. In this blog I describe the most common mistakes and what you should bear in mind to avoid them.
About Ola Källgården
Ola is one of the founders of Olingo Consulting, a consulting and training company specializing in IT Service Management. In addition to the role of CEO Ola is a senior business consultant, trainer and seminar speaker as well as a frequent blogger in various forums within ITSM and business development.