About the company

We transform the way the world deliver support

ComAround is a global leader that specializes in Knowledge Management and Self-service. We help organizations to achieve world class support using intelligent knowledge as part of their digital transformation strategy, and by utilizing our expertise in Knowledge Management. ComArounds customers rapidly transform the way they deliver support to achieve reduced costs, increased revenue, improved workforce productivity and customer satisfaction.

ComAround Knowledge™ is an independent knowledge hub that synchronizes and navigates organizations shattered digital information, to meet long-term need of relevant and accurate knowledge. ComAround Knowledge™ is unique and powerful, cloud-based solution built on Microsoft technology, and used by hundreds of companies worldwide.

ComArounds Knowledge Management and KCS (Knowledge-Centered Service®) certified experts provide training and certification, as well as consulting services on how to improve business processes and adapt to cultural changes due to the digital transformation using intelligent knowledge. The knowledge experts often speak at international industry conferences and events. Per Strand and Lena Stormvinge have written the popular book – Self-service and Knowledge Management Success.

Our mission is to empower every person in the world to achieve more with support from intelligent knowledge.

KCS Academy

ComAround is a KCS Academy partner. The academy is a network of KCS practitioners and suppliers who are developing the KCS knowledge method, courses, and certifications. ComAround has certified KCS trainers who provide complete consultancy service, training, and certification.

ComAround Knowledge™ has achieved the highest level of KCS verification – KCS v6 Verified. This is proof that the tool supports all eight KCS principles of the knowledge method.

ComAround Knowledge™ is Microsoft Azure Certified, which is testament to the increased reliability and scalability offered by ComAround Knowledge™ for the management of international growth.