We transform the way the world delivers support
ComArounds mission is to empower every person in the world to achieve more with support from intelligent knowledge. ComAround is a multinational software company that specializes in Knowledge Management and Self-Service. ComAround empowers support organizations around the world to solve problems faster, handle increased volumes in multiple languages, lower organizational costs and deliver excellent customer experience using ComAround Knowledge Management Software and expertise.
ComAround Knowledge™ is a powerful AI and cloud-based Knowledge Management Software (KMS). It is specifically designed to optimize the support flow by sharing accurate knowledge at the right time, due to the unique combination of data driven knowledge and a professional experienced community – namely intelligent knowledge. The KMS aligns with the methodology Knowledge-Centered Service (KCS®) and is KCS V6 Verified. ComAround Knowledge™ is built on the latest Microsoft Azure technology. It integrates to Service Management platforms and feeds the chatbots and Virtual Support Assistants for more efficient support throughout the entire support flow. ComAround Knowledge™ is used by hundreds of organizations worldwide, such as Disney Studios, Volvo Cars, and Marsh & McLennan.
ComArounds Knowledge Management and KCS (Knowledge-Centered Service®) certified experts provide training and certification, as well as consulting services on how to improve business processes and adapt to cultural changes due to digital transformation using intelligent knowledge. The knowledge experts often speak at international industry conferences and events. Per Strand, co-founder of ComAround, is a co-author of the internationally recognized book Self-service & Knowledge Success.