The municipality of Järfälla in Sweden has opted to introduce Zero Level support for its operations. In my first blog, I explained about the the IT department’s organisation, targets, challenges and support methods. In this blog, I will be looking at how they use web-based self service at present before the introduction of Zero Level support.
https://www.comaround.com/wp-content/uploads/2018/04/comaround_logo_transparent_color191x42.png00Therese Walvehttps://www.comaround.com/wp-content/uploads/2018/04/comaround_logo_transparent_color191x42.pngTherese Walve2013-11-04 20:36:512016-10-30 21:24:11Part 2 Järfälla Municipality – Web-based self service in the public sector
