Do you want to see and try the smart functions in ComAround Knowledge™?

Intelligent knowledge

Reduce costs, increase revenue, improve workforce productivity and customer satisfaction with intelligent knowledge as a part of your digital transformation strategy. ComAround Knowledge™ is an independent Knowledge Management Software (KMS) that synchronizes and navigates your organizations digital information, to meet your long-term need of relevant and accurate knowledge. We call it – Intelligent knowledge.

Read more about ComAround Knowledge™ .

Expertise in knowledge management and KCS

Improve your business processes during your digital transformation with help of ComArounds Knowledge Management and KCS (Knowledge-Centered Service®) certified experts. ComAround provides training and certification, as well as consulting services on how to attain your business goals, such as reducing costs, improve customer satisfaction, workforce productivity, and adapting to cultural changes.

Read more about KCS and KM training and certification.

Read more about KCS and KM consulting services.

60 %

Shorter resolution time

50 %

Fewer cases

40 %

Higher resolution rate

30 %

More satisfied employees

ROI calculation & business case

Calculate your knowledge management return on investment and build your business case.

Refine your message that justifies the investment in knowledge to your senior stake holders with help of ComAround’s knowledge advisor – for free.

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KCS v6 Practices Workshop in Stockholm

November 14 – 16, 2018

If you’re considering launching KCS or tuning up your KM processes, this intensive workshop will provide the needed insights and skills. This workshop and certification exam is intended for individuals who require a thorough understanding of both the KCS methodology and its adoption.

Live Webinar: Knowledge is POWER. ComAround Knowledge™ Meets Cherwell ITSM.

November 15, 2018

Join Avante Solutions´s webinar and learn how you can reduce costs, increase revenue, improve workforce productivity, and customer satisfaction with ‘Intelligent Knowledge’ – all within Cherwell ITSM.

Upcoming events

COURSE: KCS v6 Practices Workshop in Stockholm

November 14, 2018 - November 16, 2018
09:00 am - 05:00 pm
Svea konferens
Stockholm

If you’re considering launching KCS or tuning up your KM processes, this intensive workshop will provide the needed insights and skills. This workshop and certification exam is intended for individuals who require a thorough understanding of both the KCS methodology and its adoption.

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Latest news and press releases

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The winners of the Self Service Awards™ 2018

On October 23rd, the winners of this years Self Service Awards™ were announced at ComAround Inspiration Day 2018. For the ninth year in a row, the Self Service Awards™ recognize the organizations and individuals that have achieved the most success in their support work with the aid of the tool ComAround Knowledge™. We congratulate this year's nominees and winners. Strategic Performance of the Year goes to Volvo Cars. The Newcomer of the Year is the University of Oklahoma. This year’s Self-Service Star is Hagop Yaglian – Walt Disney Studios.

Latest blog articles

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ITIL® + KCS® = Success

Doing more with less. You have heard this phrase and many of us live it. Each year service desks are asked to satisfy higher demands without rapidly expanding their organizations. I have met very few service desk managers that claim to have enough people to exceed their service level targets while managing all the projects and operational tasks on their plates. So how do you satisfy your customers, your employees and the needs of your organization? You begin by learning from the experiences of others.

Contact us for more information