Do you want to see and try the smart functions in ComAround Knowledge™?

Intelligent knowledge

Reduce costs, increase revenue, improve workforce productivity and customer satisfaction with intelligent knowledge as a part of your digital transformation strategy. ComAround Knowledge™ is an independent Knowledge Management Software (KMS) that synchronizes and navigates your organizations digital information, to meet your long-term need of relevant and accurate knowledge. We call it – Intelligent knowledge.

Read more about ComAround Knowledge™ .

Expertise in knowledge management and KCS

Improve your business processes during your digital transformation with help of ComArounds Knowledge Management and KCS (Knowledge-Centered Service®) certified experts. ComAround provides training and certification, as well as consulting services on how to attain your business goals, such as reducing costs, improve customer satisfaction, workforce productivity, and adapting to cultural changes.

Read more about KCS and KM training and certification.

Read more about KCS and KM consulting services.

60 %

Shorter resolution time

50 %

Fewer cases

40 %

Higher resolution rate

30 %

More satisfied employees

ROI calculation & business case

Calculate your knowledge management return on investment and build your business case.

Refine your message that justifies the investment in knowledge to your senior stake holders with help of ComAround’s knowledge advisor – for free.

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ComAround Inspiration Day 2018

October 23, 2018

A live event onsite and livestreamed from Microsoft in Stockholm. The Power of Knowledge in the World of Digital Transformation. Digital transformation – Knowledge beyond conversation – Knowledge, AI and BOT´s – Customer case presentations – New ways to think about knowledge

Live Webinar: Building a Business Case for Implementing an Advance KM Solution

These are exciting times! Never before have we seen more new technologies being delivered internally or new products and services being delivered to customers. Today’s organizations are faced with challenges to meet increased service level agreements in many cases with outdated tools, strained resources and no processes in place. Bill Pollie from ComAround will share his experience how to live up to these new requirements with the help of an advanced Knowledge Management tool while achieving increased profitability throughout the organization.

Upcoming events

Cherwell DACH Conference 18 in München

October 22, 2018 - October 23, 2018
08:00 am - 05:00 pm

ComAround will be partner at Cherwell DACH Conference (CDC18) in München on October 22-23. This is the premier Cherwell event for DACH in 2018 to discuss challenges and solutions with Cherwell executives, staff, partners, peers, and industry experts. all while building relationships within the Cherwell community.

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ComAround Inspiration Day 2018

October 23, 2018
06:00 pm - 09:20 pm

ComAround Inspiration Day 2018 – The Power of Knowledge in the World of Digital Transformation.
Digital transformation – Knowledge beyond conversation – Knowledge, AI and BOT´s – Customer case presentations – New ways to think about knowledge. Broadcasting from Microsoft. Onsite and online.

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Live Webinar: “Building a Business Case for Implementing an Advance KM Solution”

October 30, 2018
11:00 am - 11:45 am

These are exciting times! Never before have we seen more new technologies being delivered internally or new products and services being delivered to customers. Today’s organizations are faced with challenges to meet increased service level agreements in many cases with outdated tools, strained resources and no processes in place to capture and resuse knowledge to provide acceptable support. If Knowledge is Power, many companies today are suffering severe power outages and disruptions to service!

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KURS: KCS v6 Practices Workshop in Stockholm

November 14, 2018 - November 16, 2018
09:00 am - 05:00 pm
Svea konferens
Stockholm

If you’re considering launching KCS or tuning up your KM processes, this intensive workshop will provide the needed insights and skills. This workshop and certification exam is intended for individuals who require a thorough understanding of both the KCS methodology and its adoption.

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Latest news and press releases

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ComAround establish the foundation for AI technologies with intelligent knowledge

Without a rich source of data and relevant and accurate knowledge, AI technologies cannot provide intelligent responses allowing predictive support and service. Many companies are starting AI-projects within the support and service area, such as adding Virtual Support Agents (VSA) and Chatbots. Without a rich source of data and relevant and accurate knowledge, these AI technologies cannot provide intelligent responses allowing predictive support and service.

Latest blog articles

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ITIL® + KCS® = Success

Doing more with less. You have heard this phrase and many of us live it. Each year service desks are asked to satisfy higher demands without rapidly expanding their organizations. I have met very few service desk managers that claim to have enough people to exceed their service level targets while managing all the projects and operational tasks on their plates. So how do you satisfy your customers, your employees and the needs of your organization? You begin by learning from the experiences of others.

Contact us for more information