Reduce costs, increase revenue, improve workforce productivity and customer satisfaction with intelligent knowledge as a part of your digital transformation strategy. ComAround Knowledge™ is an independent Knowledge Management Software (KMS) that synchronizes and navigates your organizations digital information, to meet your long-term need of relevant and accurate knowledge. We call it – Intelligent knowledge.
Improve your business processes during your digital transformation with help of ComArounds Knowledge Management and KCS (Knowledge-Centered Service®) certified experts. ComAround provides training and certification, as well as consulting services on how to attain your business goals, such as reducing costs, improve customer satisfaction, workforce productivity, and adapting to cultural changes.
Shorter resolution time
Fewer cases
Higher resolution rate
More satisfied employees
Calculate your knowledge management return on investment and build your business case.
Refine your message that justifies the investment in knowledge to your senior stake holders with help of ComAround’s knowledge advisor – for free.
A live event onsite and livestreamed from Microsoft in Stockholm. The Power of Knowledge in the World of Digital Transformation. Digital transformation – Knowledge beyond conversation – Knowledge, AI and BOT´s – Customer case presentations – New ways to think about knowledge
These are exciting times! Never before have we seen more new technologies being delivered internally or new products and services being delivered to customers. Today’s organizations are faced with challenges to meet increased service level agreements in many cases with outdated tools, strained resources and no processes in place. Bill Pollie from ComAround will share his experience how to live up to these new requirements with the help of an advanced Knowledge Management tool while achieving increased profitability throughout the organization.
ComAround will be partner at Cherwell DACH Conference (CDC18) in München on October 22-23. This is the premier Cherwell event for DACH in 2018 to discuss challenges and solutions with Cherwell executives, staff, partners, peers, and industry experts. all while building relationships within the Cherwell community.
ComAround Inspiration Day 2018 – The Power of Knowledge in the World of Digital Transformation.
Digital transformation – Knowledge beyond conversation – Knowledge, AI and BOT´s – Customer case presentations – New ways to think about knowledge. Broadcasting from Microsoft. Onsite and online.
These are exciting times! Never before have we seen more new technologies being delivered internally or new products and services being delivered to customers. Today’s organizations are faced with challenges to meet increased service level agreements in many cases with outdated tools, strained resources and no processes in place to capture and resuse knowledge to provide acceptable support. If Knowledge is Power, many companies today are suffering severe power outages and disruptions to service!
If you’re considering launching KCS or tuning up your KM processes, this intensive workshop will provide the needed insights and skills. This workshop and certification exam is intended for individuals who require a thorough understanding of both the KCS methodology and its adoption.
