Your support department's best friend

"In-house support to all employees"

ComAround Enterprise™ provides support to support departments and IT departments in their work on providing in-house support to all employees. Staff gets fast answers to their questions so they can devote themselves to the right things. So this service is an investment that pays for itself pretty quickly.

Try ComAround Enterprise™ free for 20 days!

ComAround Enterprise™ helps end users, support organisations and IT departments the world over to maintain more accessible, more efficient support and better service while cutting costs. The service has proven invaluable in connection with migrations and changes to new program versions, knowledge database for the Support Department, and also as a long-term support solution.

Read more about effective support with migrations.

Read more about the knowledge database for the Support Department.

ComAround Self Service™ reaches more types of user than standard support. This service has a clear interface and provides an extended service for all users, no matter where they are; if they operate on a local market or are spread across hundreds of countries.

Find out more about the benefits of web-based self service.

What do you get?

ComAround Enterprise™ combines a technical solution with smart functions, a user-friendly interface and a unique database containing more than 100 000 guides. This service offers complete support guides and e-courses for packages such as Microsoft Office and Windows and Adobe software. Everything takes place directly on the Internet, so you don't need to install anything locally. And what you get is a support service that's available to you 24 hours a day, 365 days a year.

Some of the functions included:

• Complete guides with three learning methods: text, video and interactive guides for standard applications such as Windows, Office, Adobe, Lotus Notes, etc.
• Publishing tools for creating and managing your own unique text, video and interactive guides and for viewing other people's guides created within the ComAround network of customers.
• Statistical tools for monitoring usage and reporting on the savings being made by the service every month.
• An administrative interface for settings and unique customisations to your own specific requirements in respect of graphics, layout and functionality.

Find out more about the functions offered by ComAround Self Service™.

Product information

ComAround Enterprise™