Worried about your migration to Office 2010 or Windows 7? Call +46858088623 - we'd be happy to help you with user support!
We have more than 20 years' experience and completed hundreds of migrations, so we know what kind of questions your users will be asking during your migration to Office® 2010 or Windows® 7. We've collected together the answers to the most frequently asked questions in order to assist both staffed support and users before, during and after migration.
We use web-based self-service to provide both manned support and users support which they can access 24 hours a day, 365 days a year.
With an eye to user-friendliness, we offer a service brimming with quick text guides, introductory video instructions and educational interactive guides (e-courses) for Office® 2010 and Windows® 7.
Our guides and e-courses have been used by hundreds of companies and organisations when migrating their Office and Windows installations. This gives us the opportunity to remain one step ahead and operate proactively, because we know from experience what kinds of problems users encounter.
The Swedish Red Cross says:
"Introduction of the 'Self Service portal' has improved the efficiency of our Service Desk thanks to the support available for rollouts of new IT services and upgrades to existing systems. The 'Self Service portal' is also a great marketing window for the IT department at the Red Cross!"
Gülan Torun - Service Desk Manager, Swedish Red Cross
ComAround offers user support - Worry-free, Smart and Getting up and running quickly