ComAround makes your support team into heroes
ComAround is an easy to use knowledge tool for capturing, structuring and sharing knowledge throughout the support flow. The tool is a cloud service and can be integrated with any ITSM tool. Up and running in less than 30 minutes!
Streamline your knowledge management to improve customer satisfaction
With Knowledge Centered Support (KCS) the support organization can work effectively with knowledge, saving time and effort.
This is KCS and how it works
Integration with ITSM tools for more effective support
Self service is a way of improving the support delivery. ComAround's integration framework makes knowledge content available within the existing IT infrastructure, at the right place and time.
This is how it works
News and press releases
Integrate self-service with the ITSM tool
07/02/2015 More and more people are realizing the power of integrating ComAround Zero with their incident management system or their ITSM tool.
From our blog
Do you think that ITIL is difficult to implement?
It is easier than many believe. ComAround participated in the Service Desk Forum 2015 in Stockholm on May 27th and 28th. There were many interesting presentations, including the keynote by Jan van Bon...
To our blog