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ComAround Zero™ is a knowledge tool specializing in the capture, organizing and sharing of knowledge throughout the support flow.
Try it free for 30 days!
ComAround Zero™ integrates with ITSM tools
The ComAround integration provides a seamless support flow for faster and more efficient support.
News and press releases
New case study: How a global enterprise works with knowledge to meet business needs
08/27/2015 This case study will demonstrate how the self service tool is available for the business, how the manned support promotes it to the business, and how they monitor and improve the knowledge articles to meet the business needs.
From our blog
Your first line resolution should be low!
It is an undeniable fact that CIO´s and CFO´s around the globe’s fortune 500 companies have measured how well their company’s first line resolution rate performs as an important KPI. The higher resolu...
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