Turn your support team into heroes with self service

Share knowledge and answer thousands of questions with ComAround Zero™. Up and running in less than 30 minutes!

 

PUff_whitepaper KCS

KCS loves Self Service

This whitepaper shows how support organizations can use KCS principles to improve their self service and keep up with increasing demands on the service desk.

Download the whitepaper "Using KCS
principles to improve Self Service"

Teaser-casestudy-globalenterpriseRead how a global enterprise saved millions by deploying Self Service

A global enterprise with more than 145,000 employees implemented Self Service and saved 1.55 million dollars during the first two years, when compared to handling the calls by the service desk.

Read the full story

Self-service and
Knowledge Management

ComAround Zero™ answers throusands of support questions and is a knowledge base where you create, gather and share information. It empowers your support team and educates the end users.

All areas of applications

Hero Making Metrics


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Whitepapers, case studies and ROI calculations

Learn more about self-service strategies, successful migrations, KCS and the latest trends. Make your own calculation on your company's Return-on-Investment savings with self-service.

ComAround knowledge bank

Happy customers

We find it extremely useful to be able to offer ComAround's service to our users. We are taking the next step forward now and extending the service to include a range of languages.
Rickard Dahlberg, Manager IT Service Delivery, Seco Tools
Using this tool has resulted in a reduction in the numbers of 'how to' questions directed at our Helpdesk, so bringing down support costs.
Ingela Malm, Helpdesk, GKN Aerospace

News and press releases

Join us at HDI Sacramento Big Event, May 14

05/12/2015 On Thursday, May 14th, it's time for HDI Sacramento's Big Event, which is an annual full day IT conference. Join the ComAround team to discuss self service and KCS (Knowledge Centered Support).

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From our blog

Part 6: Resolve more cases with self-service– Marketing to users

It is not enough to offer self-service if users are not aware that it is available or understand the advantages. In order for more users to resolve their problems via a self-service facility, it is es...

To our blog

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