Turn your support team into heroes with self service

Share knowledge and answer thousands of questions with ComAround Zero™. Up and running in less than 30 minutes!

 

PUff_whitepaper KCS

KCS loves Self Service

This whitepaper shows how support organizations can use KCS principles to improve their self service and keep up with increasing demands on the service desk.

Download the whitepaper "Using KCS
principles to improve Self Service"

Teaser-casestudy-globalenterpriseRead how a global enterprise saved millions by deploying Self Service

A global enterprise with more than 145,000 employees implemented Self Service and saved 1.55 million dollars during the first two years, when compared to handling the calls by the service desk.

Read the full story

Self-service and
Knowledge Management

ComAround Zero™ answers throusands of support questions and is a knowledge base where you create, gather and share information. It empowers your support team and educates the end users.

All areas of applications

Hero Making Metrics


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Whitepapers, case studies and ROI calculations

Learn more about self-service strategies, successful migrations, KCS and the latest trends. Make your own calculation on your company's Return-on-Investment savings with self-service.

ComAround knowledge bank

Happy customers

We find it extremely useful to be able to offer ComAround's service to our users. We are taking the next step forward now and extending the service to include a range of languages.
Rickard Dahlberg, Manager IT Service Delivery, Seco Tools
Using this tool has resulted in a reduction in the numbers of 'how to' questions directed at our Helpdesk, so bringing down support costs.
Ingela Malm, Helpdesk, GKN Aerospace

News and press releases

2015 HDI Conference Las Vegas: Self Service isn’t “nice to have”, it is an expectation

03/27/2015 More than 2,400 elite professionals are getting together for the most comprehensive training conference in the Technical service and support industry. This is where the users are customers, and where we let people know that the support team are the heroes.

Read more

From our blog

Part 5: Resolve more cases with self-service – Availability wherever users find themselves

Availability is an important factor in order for users to be able to resolve their problems themselves using self-service instead of calling the manned support desk. It is an advantage having an estab...

To our blog

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